Privacy Policy

Lisette Pool (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, store, and share personal data when you use our websites, services, and programs (the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We may collect the following types of personal data from you:

Information you provide directly

  • Name, email address, postal address, phone number
  • Login credentials for our member area (if applicable)
  • Any information you submit through contact forms, surveys, or registrations
  • Order and billing details (processed securely by our payment processor)

Information collected automatically

  • IP address, browser type, device information, location, pages visited, and usage data
  • Cookies, pixels, and other tracking technologies (see section 6)

Information from third parties

  • We may receive information from external platforms (e.g., social media if you log in via or interact with us on those platforms)

We do not knowingly collect information from anyone under the age of 18. If you are under 18, you may not use our Services or provide any personal information to us.

2. How We Use Your Information

We use your personal data to:

  • Provide and deliver our products, services, and digital programs
  • Manage your purchases and user account
  • Communicate with you and respond to your inquiries
  • Send marketing emails, newsletters, and free resources (if you opted in)
  • Process payments securely via Thrivecart
  • Improve our website, services, and user experience
  • Run advertising campaigns and retargeting ads
  • Comply with legal obligations

We only process personal data when we have a lawful basis, such as your consent, to perform a contract with you, or to pursue our legitimate business interests.

3. Payments

All payments are processed securely through Thrivecart, which may use third-party payment gateways such as Stripe and PayPal to complete your transaction.
We do not have access to or store your full payment information. All payment data is collected and processed directly by these payment providers in accordance with their own privacy policies and security standards.

4. Legal Bases (GDPR Compliance)

Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases to process your data:

  • Consent – e.g. when you subscribe to our newsletter
  • Contractual necessity – e.g. when you purchase a product or access our member area
  • Legitimate interests – e.g. marketing, business analytics, and website improvement
  • Legal obligation – e.g. tax or bookkeeping requirements

You may withdraw your consent at any time by contacting us (see section 10).

5. Sharing Your Information

We never sell your personal data.

We may share your data with trusted third-party service providers as necessary to operate our business, such as:

  • Thrivecart (sales and membership platform)
  • Payment gateways (Stripe, PayPal)
  • Email marketing provider (for newsletters and email automation)
  • Google Drive / Gmail (for file storage and communication)
  • Hostinger (website hosting)
  • Analytics and advertising platforms (e.g. Google Analytics, Meta Ads)

These providers act as data processors and only process your data on our behalf, under strict data protection agreements.

We may also disclose your data when required by law, or in connection with legal claims, business transfers, or to protect our rights.

6. Cookies, Analytics & Advertising

We use cookies, pixels, and similar technologies to:

  • Understand how visitors use our website
  • Improve performance and functionality
  • Deliver personalized ads (retargeting) on platforms like Facebook and Instagram

When you first visit our website, you will be asked to accept or decline cookies. You can also manage or delete cookies in your browser settings. Please note that disabling cookies may affect website functionality.

7. International Data Transfers

Our business is based in the Netherlands but serves clients worldwide. Your data may be transferred outside the EU to service providers (for example, in the US). We only work with providers that offer adequate data protection safeguards (such as Standard Contractual Clauses or the EU–US Data Privacy Framework).

8. Data Retention

We keep your personal data only as long as necessary to:

  • provide our services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

You may request deletion of your data at any time (see section 10).

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure. Transmission of your data is at your own risk.

10. Your Privacy Rights (GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Receive a copy of your data in a portable format
  • Lodge a complaint with your local data protection authority

To exercise your rights, contact us at hello@lisettepool.com.

11. Email & Marketing Communications

By entering your email on our site (for freebies, resources, masterclasses, or purchases), you agree to receive marketing emails from us. You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

We may also use advertising platforms (like Meta Ads) to show relevant ads based on your interactions with our website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our Services after changes means you accept the updated policy.

13. Contact

For questions or concerns regarding this Privacy Policy or your personal data, contact us at:

Lisette Pool
KvK number: 68276281
Establishment number: 000036732966
Email: hello@lisettepool.com

Effective as of September 12, 2025
Last Updated: September 12, 2025